LOCAL DRIVING INSTRUCTORS & QLD BASED CUSTOMER SERVICE CENTRE 

Thank you for considering our team of instructors to help you with learning to drive. We are here to make the experience simple, supported and fun! This is an awesome time of your life and we want to make sure you have the best experience. Our team will focus on helping you become a safe and confident driver. Our processes, people and systems are what makes us stand above the rest. Get started today, our online system can get you booked in 24/7. 

Need more information? Feel free to call our team during normal office hours or check out our FAQ's below.

Frequently Asked Questions

Trusting us with your learning to drive experience



CREATE AN ACCOUNT?

As a new customer, just head to the LOGIN menu, select new account and enter your details. Or simply just click here to get started.

BOOK A DRIVING LESSON?

Simply click on the Book Now menu, enter your suburb, select an instructor from your area and then pick a lesson time that is available. Just a few clicks and you are on your way to get your licence!

CANCEL MY BOOKING?

There are minimum cancellation periods which apply to all bookings. To cancel you can log into your account, look at your bookings and click the RED X next to he booking. You will get a confirmation email. You can also call during office hours. 

DO YOU HAVE MANUAL & AUTO?

In most areas we have both Auto and manual instructors. You can start with one and switch to the other at anytime. Just check out who is available in your area and book.

DO YOU HAVE FEMALE INSTRUCTORS?

We have a number of Female instructors that cover most areas. You can see who covers your area by clicking the BOOK NOW button and entering your suburb.

WHAT IF YOU  DON'T COVER MY AREA?

Unfortunately we are unable to extend the coverage areas of the instructors. This is to do with travel times between lessons. We can do alternative pick up and drop off locations such as work or school. We often pick up from train stations or even Maccas carparks!

DO YOU HAVE INSURANCE?


Instructors working with us are required to maintain Professional Indemnity, Public Liability and Comprehensive car insurance. 

RACQ APPROVED DRIVING SCHOOL?

Yes! We are an RACQ APPROVED Driving school. This gives you the added peace of mind that our processes and systems are consistent with the oversight requirements of the RACQ approved driving school program. 

DO INSTRUCTORS HAVE BLUE CARDS?

Yes! All instructors are required to maintain a current Blue Card. 

WHAT IF I DON'T LIKE MY INSTRUCTOR?

Let's face it, not everyone gets on. In most areas we have different instructors which allows you to swap and change as you wish. No upfront commitment to one instructor, any vouchers can be used to with any instructor in your area.

WHAT CUSTOMER SUPPORT DO YOU HAVE AVAILABLE?

We have a Queensland based customer service team who are here Monday to Friday to help you with any questions you may have. No need for our instructors to take a call during a lesson when they have support like this! We also have a test booking process where we co-ordinate your test booking with Queensland Department of Transport for you.  

WHAT IF I FEEL UNSAFE?

In addition to having our customer service team available, we also have a Child Protection process in place that gives our students a direct, private and confidential method to raise any issues directly with our senior Management team. Details are available on your company communications.

CAN YOU BOOK A DRIVING TEST?

Our customer service team prefer to discuss your test with you. That way we can make sure that your test booking is coordinated with your availability, test centre availability and your instructor's availability. There is a small charge for this service on top of the QLD Transport test booking fee.

DOES MY INSTRUCTOR ISSUE THE LICENCE?

In many states and territories in Australia, the driving instructor is authorised to issue your licence. In Queensland this is NOT the case and you will need to sit a driving test with the QLD Department of Transport. 

CHANGING OVER AN INTERNATIONAL LICENCE?

If you have an existing overseas licence we can assist you with lessons to help you become familiar with local conditions, rules and regulations. Specific questions regarding your licence need to raised with QLD Department of Transport.

APPLY FOR LEARNER PERMIT QLD?

Firstly, getting your Learner Permit is such an amazing milestone, so congratulations! Once you turn 16 you can apply for a learner permit after completing the knowledge requirements and meeting all the requirements including PrepL. Check out the current process here.

WHAT IS PrepL?

PrepL is a relatively new innovation that is an online training module designed to run you through a selection of critical road rules and simulations. Info on PrepL is here.

HOW MANY DRIVING LESSONS DO I NEED?

Unfortunately, there is no 1 size fits all answer. Factors that impact how many lessons you will need include: access to a car at home to practice; the student ability to implement the training strategies; how many bad habits we have to undo :-) Our 10 lesson package is often used 5 at the start and then 5 at the end. Others prefer the 3 or 5 lesson packages and just see how they go. Your instructor will be able to guide you based on their experience in your first lesson. Check our packages here.

HOW MANY HOURS DO I NEED TO GET MY LICENCE?

Generally, students under 25 years old in Queensland need to complete 100 hours of supervised driving to complete their logbook. You also need to complete 10 hours of night driving as part of the 100. More Info.

QLD LEARNER LOGBOOK APP DOWNLOAD IT HERE

The recommended method for recording your logbook hours is via the QLD LEARNER LOGBOOK APP. You can get the app here (GOOGLE PLAY  or  APP STORE). Remember to record you hours during all of your driving lessons. We do not recommend using the paper logbook.

CAN I GET 30 HOURS LOGBOOK CREDIT?

If you use the APP, your first 10 hours with an Accredited Driver Trainer will automatically be counted and credited with 3 times the time on your logbook. That means that 10 hours with one of our instructors will get you up to 30 hours of logbook credit! Bargain! More Info.

READY TO BOOK A DRIVING TEST?

So you are ready for your driving test. First, you will need to complete the Hazard Perception Test and lodge your logbook with the department of transport. If you are using the APP you can do this automatically. We can coordinate the booking with QLD Transport for you if you prefer. Either way you will need to pay QLD Transport for your test service. Our team are experts in working through the bureaucracy so give them a call! 

CAN I USE YOUR CAR FOR THE TEST?

Yes, you can book a test day service package with your instructor. This package is discounted for existing students who have had lessons with our team. The test day package consists of: Pick up from home; a pre drive before the test; test centre prep; use of the car for the test; dropping you home after your test!
Remember to bring money / card to pay for you new licence.

WHAT IS THE HAZARD PERCEPTION TEST (HPT)?

It is now mandatory for all learners to complete the Hazard Perception Test as part of getting your licence. See the demo below from QLD Transport. You MUST complete this before your driving test! More Info.

READY TO BOOK, WHAT NEXT?

We are ready too! If you are into online shopping the easiest way to get started is to click on the Book Now menu. You will need to enter your suburb and pick an instructor. This is the best way to book a single lesson at a time.  BOOK NOW

DISCOUNTED DRIVING LESSONS?

If you plan ahead you can substantially reduce the per lesson cost. We have various packages available including multiple 3 to 10 lesson packages, packages with test day services included and packages which include Defensive Driving Courses. You will need to purchase these BEFORE making a booking. The vouchers will attach to your account and then you can book your lessons at the discounted rate using the voucher. Packages available here.

HELP! I NEED MORE INFO!

Are you pulling your hair out with logbooks, HPT, PrepL TMR and a million other acronyms or processes that is fine. Our team is here to help! Just give us a call with your question and we can get you setup, booked in or just point you in the right direction. 
Call now:  07 3188 1456.


Instructors in Chermside South


Book Now in Chermside South
0731881456
Monday
9:00am to 5:00pm
Tuesday
9:00am to 5:00pm
Wednesday
9:00am to 5:00pm
Thursday
9:00am to 5:00pm
Friday
9:00am to 5:00pm
Saturday
Closed
Sunday
Closed
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