Coastwide Driving is a unique booking platform that offers students the confidence of dealing with a professional, local, Queensland family owned buiness to help guide you through the journey of getting your Queensland driving licence.
What we deliver for Learner Drivers.
At Coastwide Driving you have the confidence of using our platform to find and and book your Driving Instructor in a safe, reliable, online environment that is available 24 hours , 7 days a week to meet your schedule. You can browse prospective Driving Instructors in your area, read their reviews and book in your driving lesson at a time that works for you.
To achieve consistent outcomes for students, Coastwide Driving puts a lot of effort into who we work with on the platform. We actually say "no" to working with more Driving Instructors than we agree to work with. To be on our platform a Driving Instructor needs to demonstrate a passion for teaching safe driving habits and maintaining high standards in all of their dealings with students.
Feedback - a critical step in maintaining excellence.
At Coastwide Driving we actively seek feedback from students on their driving lessons and experiences. This feedback is shared with the Driving Instructor to ensure continuous improvement in their service delivery.
Child Protection - Our #1 priority for your safety.
At Coastwide Driving, we operate a "direct to management" reporting system where students or parents can directly contact our management team confidentially should any concerns arise in this area. This independent reporting process adds another layer of protection for students and parents. This is a level of support you do not get from "1 man band" driving schools.
Many instructors, your choice to move or change.
A benefit of booking your driving lessons through our booking service is the ability to move between different instructors. The freedom to select your instructor and find a perfect match for your learning style sets us apart. Coastwide Driving often has multiple instructors available in each suburb which gives you the flexibility to book on availability, change your instructor or "pick and stick" - ultimately you are in control. Any vouchers pre purchased for your area can be used by any instructor who services your area.
Up to date industry knowledge and decades of experience.
Coastwide Driving invests a significant amount of time into building and maintaining industry links. This includes great relationships with the Queensland Department of Transport and Main Roads, other industry particpants, key research organisations and Corporate Membership of the Australian Driver Trainers Association.
This committment to keeping up to date with industry developments ensures that any of the instructors on our booking platform are made aware of, and remain compliant, when key changes are implemented. This is part of our committment to maintaining a professional and quality service for students and instructors.
Our Driving Instructor relationship.
At Coastwide Driving we are a booking and administration service, dedicated to delivering value for driving instructors and students. All of the Driving Instructors on our booking platform own and operate their own driver training business. They work independently and choose to use Coastwide Driving to assist them with their administration, student bookings, payment management, technology application and general customer service needs. As part of this relationship, they supply the vehicle for the driving lesson which is specially modified and accredited for driving lessons. This is why you will see some variation in the vehicles used by the different instructors.
Driving Instructors who use our services enjoy the benefits of not being distracted during the day answering calls, making bookings and collecting payments. We think this helps them deliver you the best possible driving lesson.
Technology and people.
As part of our continuous improvement we are always looking for technology that will improve the outcomes for students and Driving Instructors who use our booking platform. This includes working with reputable software developers and payment gateways to reduce the risk of data breaches. This level of oversight and development is not something you get when dealing with smaller driving schools who do not have the support structure in place. We believe our book service approach delivers everyone the best value.
Moving in South East Queensland - take your vouchers with you!
If you are moving from the Coastwide Driving operating area to the Gold Coast you can use our Gold Coast booking service - Rightway Driving. Just contact the office and we can seemlessly transfer you and the dollar value of your vouchers. Same great support, same great service.